Policies
Privacy Policy
1. Information Collection
We collect information to provide and enhance our services. This may include:
Personal Information: Names, email addresses, phone numbers, and physical addresses provided when booking our services or signing up for newsletters.
Event Information: Details about events where our photo booth services are utilized.
Photographic Content: Images and videos captured by our photo booths during events.
Payment Information: Processed securely by third-party payment processors.
2. Use of Information
The information we collect is used to:
Fulfill our service commitments, including event bookings and merchandise sales.
Communicate with clients regarding bookings, inquiries, and promotional offers.
Improve our services and customer experiences.
3. Information Sharing
We respect your privacy and do not sell your personal information. Information may be shared with:
Service Providers: Third-party vendors who support our business operations.
Legal Requirements: If required by law or to protect our rights and safety.
4. Data Security
We implement security measures to protect against unauthorized access or misuse of your information. However, no security system is infallible, and we cannot guarantee the absolute security of your data.
5. Your Choices
You have control over your information, including:
Opting out of promotional communications.
Requesting access to, correction of, or deletion of your personal information.
6. Children’s Privacy
Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this policy to reflect changes to our practices. The effective date will be updated, and we encourage you to review the policy periodically.
8. Contact Us
For questions about this privacy policy or your information, please contact us.
Consent
By using our services, you consent to the collection, use, and sharing of your information as described in this policy.
Terms of Service
Welcome to CheeHoo! Photo Booths. By accessing our website or using our photo booth rental services, you agree to be bound by the following terms and conditions (the “Terms of Service” or “ToS”). Please read them carefully.
1. Service Description
CheeHoo! Photo Booths provides photo booth rental services for events such as weddings, corporate gatherings, and parties. Our service includes the delivery, setup, and operation of photo booths, along with options for digital and physical photo prints, backdrops, and a variety of props.
We primarily serve clients within a 30-mile radius from downtown Pleasant Hill, CA, to ensure prompt and efficient service. However, we understand that some events may fall outside this area, and we're willing to make exceptions on a case-by-case basis. If your event is located beyond our standard service radius, please contact us to discuss your needs and learn more about how we can help make your event unforgettable. Our team is committed to accommodating your photo booth rental needs and will work with you to explore all possible options.
2. User Obligations
Users must provide a safe and accessible setup location for the photo booth. Users agree not to misuse the photo booth equipment or allow behavior that could damage the equipment or harm individuals.
3. Intellectual Property Rights
All content provided as part of the photo booth service, including photographs, designs, and digital files, is the intellectual property of CheeHoo! Photo Booths or its licensors. Users are granted a non-exclusive license to use photographs taken during their event for personal, non-commercial purposes.
By using the services of CheeHoo! Photo Booths, you agree that we may use images taken at your event for promotional and marketing purposes, including but not limited to use on our website, social media platforms, and print advertising, unless you expressly opt-out. To opt-out of having your photographs used for our marketing materials, please indicate your preference in the event questionnaire provided at the time of booking. This opt-out must be communicated to us in writing prior to the event to ensure that no images from your event are used for marketing purposes.
4. Privacy Policy
Our Privacy Policy, which outlines how we collect and use your personal information, is incorporated by reference into these Terms. Please read our Privacy Policy for more information.
5. Payments, Cancellations, and Refunds
Our Cancellation and Refund Policy, which outlines the terms under which bookings can be canceled and refunds may be issued, is incorporated by reference into these Terms. Please review our Cancellation and Refund Policy for more information.
6. Limitation of Liability
CheeHoo! Media LLC doing business as CheeHoo! Photo Booths will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services. Our total liability for any claims under these Terms is limited to the amount paid for our services.
7. Termination
We reserve the right to terminate your access to our services at any time for violations of these Terms, including misuse of our equipment or failure to pay.
8. Dispute Resolution
These Terms are governed by the laws of the State of California. Any disputes will be resolved through final and binding arbitration, rather than in court.
9. Amendments
We reserve the right to modify these Terms at any time. Your continued use of our services after any changes signifies your acceptance of our updated Terms.
10. Contact Information
For any questions or concerns regarding our services or these Terms, please contact us.
Cancellation and Refund Policy
Thank you for choosing CheeHoo! Photo Booths for your event. We understand that plans can change, and we aim to be as flexible as possible with our booking and cancellation policies. Below are the details of our cancellation and refund policy:
Booking and Payment:
Full payment is required to fully secure a booking for your event.
If you prefer not to pay the full amount more than 30 days in advance of your event, you have the option to make a 30% deposit (amount differing on the chosen package) to temporarily hold your date.
The remaining balance of your booking is due 14 days prior to the event date.
Cancellation and Refunds:
Full Refund: Cancellations made at least 30 days before the scheduled event will qualify for a full refund, including deposits. All cancellations must be submitted in writing to ensure proper documentation and processing.
Deposit Loss: If you have only paid the deposit and choose to cancel less than 30 days before the event, the deposit is non-refundable to cover the loss of booking for that date.
Balance Payment: Should the remaining balance not be paid within 14 days before the event, your booking will be considered cancelled, and you will forfeit your deposit.
No Refunds: No refunds will be issued for cancellations made less than 14 days before the event, as we are unlikely to rebook the date on such short notice. All cancellations must be communicated in writing.
Rescheduling:
We understand that unexpected circumstances can arise. Should you need to reschedule your event, we will do our best to accommodate your new date without additional charges, subject to availability. The option to reschedule is offered once and must be within 6 months of the original event date.
Event Cancellation by CheeHoo! Photo Booths:
In the unlikely event that we must cancel your booking due to equipment failure, severe weather conditions, or other unforeseen circumstances, we will offer you a full refund or the option to reschedule to another date, whichever you prefer.
Contact Us:
For cancellations, rescheduling, or any queries regarding this policy, please contact us directly. We're here to help make your event a success and will work with you to accommodate your needs as best we can.
Acceptance of Policy: By confirming your booking with CheeHoo! Photo Booths, you agree to the terms outlined in this Cancellation and Refund Policy. We thank you for your understanding and look forward to making your event special.